CAC India : Pharma Operations

 Position Description

 Position Details:

Title  : Trainer 
Reporting to  : Team Manager  
Company Location  : Mumbai/Pune 
Core Responsibilities  : To devise our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm. 
Working Hours  : As per company policy. Some overtime as required 
Travel  : Possibility ~10 % required  

 Key Result Areas:

Work across many departments to get employees up to speed in both their specific vertical and the overall needs of the company. Enhancing employees’ skills, performance, productivity and quality of work.


Required Education and  Experience  :
  • Bachelor of Science degree or Master’s degree required or University degree in pharmaceutical sciences or other relevant medical or scientific disciplines preferred
  • Minimum of 3-4 years of relevant experience 
  • Pharmaceutical industry experience; Drug Safety case processing experience highly desirable 
  • Proven work experience as a training manager 
  • Track record in designing and executing successful training programs 
  • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.) 
  • Excellent communication and leadership skills 
  • Ability to plan, multi-task and manage time effectively 
  • Strong writing and record keeping ability for reports and training manuals Good computer and database skills

 Essential Competencies (Knowledge, Skills and Attributes):

  • Effective verbal and written communication in individual and group settings
  • Strong organizational skills, detail oriented, ability to adapt in a fast-paced constantly changing the environment
  • Good knowledge of medical terminology highly desirable 
  • Excellent attention to detail
  • Ability to work under pressure in order to meet tight deadlines 
  • Good interpersonal skills (i.e. team player) Problem-solving skills
  • Effective time management of multiple tasks, Ability to plan, organize and follow up 
  • Computer proficiency and computer data entry experience required

 Key Duties and Responsibilities:

  • Deliver pre-process and process training for new employees
  • Support new hires during the understanding of the project and GO-live stage 
  • Provide refresher and remedial training for existing employees 
  • Maintain trainee data and information AND Generate training reports from time to time
  • Provide feedback and coaching to analysts on the floor 
  • Analyze training needs for employees working for the account. 
  • Excellent Communication and Presentation Skills 
  • Excellent Facilitation and influencing skills 
  • Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
  • Draw an overall or individualized training and development plan that addresses needs and expectations
  • Deploy a wide variety of training methods
  • Conduct effective induction and orientation sessions
  • Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them 
  • Manage training budget 
  • Provide opportunities for ongoing development 
  • Resolve any specific problems and tailor training programs as necessary 
  • Maintain a keen understanding of training trends, developments and best practices

 Additional Information:

Industry type  : Pharma/ Biotech/ Clinical research 
Functional Area  : Life science